Online Marketplace
Transforming Boxhub Canada's
Payrol, Bookkeeping & Taxes
Boxhub Canada manages the back-office operations for Boxhub USA, a well-established online platform that makes it quick and simple to buy new and used shipping containers.
The goal of Boxhub USA is to make buying a shipping container online as easy as it is to book a hotel online. They aim to provide the best possible customer service for buyers while also making it easy for container owners to sell containers when they are no longer used in shipping service.
Boxhub’s online platform provides a user-friendly overview of shipping containers available for purchase, upfront pricing, automated checkouts, great customer service, and a smooth delivery straight to the customer’s doorstep.
In an effort to increase productivity and optimize operations, Boxhub Inc. made the strategic decision to expand by founding Boxhub Canada Inc. in 2020. This expansion marked a turning point in their journey, presenting new opportunities and challenges unique to cross-country operations.
Boxhub Canada Inc. now supports over 50 employees but when they started back in 2020 with only a handful of staff, they had payroll and accounting challenges to address such as employee onboarding and termination, expense report tracking, efficient credit card receipt tracking, vacation accruals and leave tracking, and benefits tracking. These complexities underscore the challenges of managing back-office operations. A customized solution was necessary to overcome these growth challenges, and that’s where our collaboration with Boxhub Canada Inc. proved invaluable.
Seeking our assistance for bookkeeping, monthly financial statements, payroll processing, and audit support, Boxhub Canada Inc. and we worked together to not only resolve existing payroll setup and bookkeeping issues but also to lay the groundwork for Boxhub Canada Inc. to thrive in the rapidly evolving landscape of digital back-office operations.
Challenges
- Difficulties in employee onboarding/termination with team growth
- Expense Reports Tracking
- Efficient Credit Card Receipts Tracking
- Vacation Accruals and Leaves Tracking
- Employee Benefits Tracking
- Maintaining Monthly Financial Statement and Intercompany GL Tracking
- GST/HST Tracking for compliance
Solutions
- Setting up Payworks for real-time employee onboarding and termination.
- Dext implementation for Expense Reports Tracking and payments through payroll.
- Receipt submission of all cardholders through Dext.
- HiBob and Payworks integration for Leaves Tracking and regular vacation accrual reconciliation.
- Updated employees' taxable benefits in the payroll system in real-time.
- Timely Monthly Financial Statement to sync with intercompany balances and billing.
- Quick GST/HST Audit Support and liaison with CRA.
The Results
- Started with six employees and has now grown to over 50 personnel.
- Streamlined paperwork acquisition with smooth DEXT integration.
- Simplified supplier payments with Plooto's one-click transactions.
- GST/HST refunds received >> $8K in 2021, $40K in 2022, and $110K in 2023.
- Complete automated payroll processing, including reporting and compliance needs.
- Developed efficient liaison with tax authorities to guarantee seamless year-end procedures.
- Reduced redundancy to zero throughout operations and achieved rapid turnaround.
Services Provided
- Payroll
- Bookkeeping
- AR & AP Mgt
- GST/HST Return
- Audit Support
- Liaison with CRA
- Year-End Support