Transcounts is a fast-growing accounting firm based in Langley, BC. We specialize in outsourced bookkeeping, fractional Controller/CFO, payroll, and tax services to small and mid-sized businesses across Canada and the USA.
The Fractional Controller manages 10–20 clients and ensures their Finance & Accounting functions run reliably, accurately, and with excellent customer experience. You’ll oversee delivery quality across bookkeeping, payroll, AP/AR, and monthly reporting, aligning each client’s systems with Transcounts’ tech stack and standards. A full support team (PL, PM, Payroll Manager, AP/AR) will work alongside you so you can stay focused on oversight, quality, insights, and communication.
As you grow in the role and consistently manage 20+ monthly clients while maintaining excellent delivery, NPS, and billing upsell metrics, you can progress into the Fractional CFO track. Experience working with eCommerce brands is a strong advantage.
Key Responsibilities:
Team Collaboration
Work closely with PMs, PLs, AP/AR, and Payroll Manager to ensure accurate and timely delivery.
Ensure client tech stack alignment (QBO/Xero, A2X, Dext, Payroll tools) in collaboration with the internal team.
Identify risks, scope creep, and upsell opportunities and coordinate with AE/HoG when required.
Customer Experience & Delivery
Own the monthly accounting cycle end-to-end, including reconciliations, reviews, and reporting.
Deliver clear, visual, insight-driven management reports aligned with Transcounts standards.
Act as the primary point of contact for clients and external stakeholders (CRA/IRS, tax accountants, auditors).
Emotional toughness & interpersonal skills to resolve external dependencies, able to handle demanding clients, government requests, and operational pressure. Strong communication and conflict-resolution ability.
Must have independently owned a month-end close (w/visual management reports) for at least 10+ entities.
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